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Return Policy

EASY HASSLE-FREE 30-DAY RETURN POLICY

We want you to feel comfortable and confident when shopping at Formasonjars.com That is why we offer an easy, hassle-free 30 day return policy.
If you are not completely satisfied with your purchase you may return it for a full refund within 30 days of the original shipping date.

RETURN/EXCHANGE CONDITIONS

*We reserve the right not to accept any return if the product shows signs of wear or has been used or altered from its original condition. You will be informed if we reject your return; you may choose to have the product sent back to you at your own expense.

*If you receive a product with any defects, we will reship it to you. All costs will be borne by Formasonjars.com.

RETURN PROCESS

We accept exchange or return requests for product related problems and defects (if any), please write to us at [email protected] and mention your order number and exchange request in the subject line, along with the reason and details of the exchange.

Following Information:


Once your request for exchange is accepted, you will receive the return address. Please send the return according to the address given by customer service.

Upon receipt of your return, all items are inspected for signs of wear or damage prior to issuance of any refunds, replacements or credits. (New and unworn condition means that there are no scratches, marks, or blemishes on the items.)
Upon acceptance of your return, a refund will be issued to the original form of payment.

REFUNDS

We strive to process refunds as quickly as possible. Once we have received and inspected your returned product, you can expect a refund within 3-7 working days.


*If you've done all of this and have not yet received your refund, please contact us at [email protected]


CANCELLATION

We accept order cancellation before the product is shipped or produced. If the order is canceled you will get full refund.


*Please contact our customer service at [email protected] to cancel your order.

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